3
Updating already generated invoices with new registration data
- Planned
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A |
Anonymous |
Sometimes, after registration and thus when the invoice is sent, customers request changes in the invoice. ie a different VAT number, different address, etc.
If this info is updated in the customer module, the invoice is unfortunately NOT updated. This means we always need to create 1/ a CN and b/ a new manual invoice. Very annoying.
Request : make it possible to update invoices once created.
Activity Newest / Oldest
Samy
Currently, invoices are locked for editing after they are generated and sent to maintain document authenticity and simplify tax compliance. However, we recognize the extra work involved in issuing a credit note and generating a new invoice for these updates.
Here’s our planned solution: We’re implementing a new rule that will automatically generate a credit note and a new invoice when certain key details need to be updated. Specifically:
Company name, VAT number, country, ticket types, and options: Updates to these fields after registration will trigger a credit note and a new invoice to reflect the changes accurately.
For other non-critical fields, updates can be made directly without creating additional documents.
This approach will allow for the necessary flexibility in post-registration changes while preserving the integrity of key financial data.
Samy
Status changed to: Planned
Samy
e understand the need for flexibility in updating invoices, but currently, we do not allow modifications to invoices once they are generated. This decision is based on accounting considerations to maintain accuracy and avoid complexities in financial records. However, we appreciate your feedback and will take it into account for future enhancements to our system.